BlackBeltHelp Platform
COVID-19 Support

Expand coverage with cloud contact center technology to keep your users connected

Technology-Driven, Personalized Student Service Solutions

Helping You Perfect Your Student Support

BlackBeltHelp produces OneStop, the leading artificial intelligence, and predictive analytics-powered higher education customer service and student success SaaS platform which is used by over 200 institutions and supports over 6 million students. Colleges and universities partner with BlackBeltHelp to provide an Amazon-like customer service experience, retain students and increase enrollment. BlackBeltHelp also supports schools districts and healthcare organizations.

Platform

Simplify - Platform (Powered by AI & Analytics)

Integrate your campus technology experience to enable operational efficiencies & enhance the student experience.

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Self-Help

OneStop & IT Contact Center

Technology-driven & personalized 24x7 support to ensure student as well as institutional success.

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Help Services

Chatbot / Self-Help

Implement conversational AI to create a robust self-service experience that supports your institution & students.

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Support

IT Consulting

Build an agile & future ready campus by unveiling the new technologies with IT Consulting Services.

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Mobile Apps

Mobile Apps

Enable a single tap resolution to your classroom & student safety emergencies that promotes rapid call-to-action.

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Identity Management

Identity Management

Manage seamless yet secure access to applications with our AI-driven solutions.

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BlackBeltHelp Platform Screenshots

You’re in good company

Hundreds of institutions have already improved their student support with our innovative solutions.

4 Year Private 4 Year Public Community Colleges

Testimonials

Client Success
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